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Frequently Asked Questions

Everything you need to know about building your vocabulary naturally with Bellek

Getting Started

What is Bellek?
Bellek is a smart vocabulary builder Chrome extension that helps you learn English words while browsing the web. It allows you to save words with their context, get instant definitions, and practice with various learning modes.
How do I install Bellek?
  1. Visit the Chrome Web Store
  2. Search for "Bellek Vocabulary Builder"
  3. Click "Add to Chrome"
  4. Click the puzzle icon in your browser toolbar to pin Bellek for easy access
How do I save a word?
Simply highlight any word on a webpage (you can also double-click or select it). Bellek's popup will appear with:
  1. The word's definition
  2. A dropdown to choose your collection
  3. An "Add to Bellek" button to save
Pro tip: The sentence containing your word is automatically saved as context, helping you remember how it's used!

Word Mastery System

How does Bellek's word mastery system work?
Bellek uses a progressive mastery system based on your performance across different learning modes. Words move through different status levels as you practice:

📝 New

Words you've just added but haven't studied yet

📚 Learning

Words you're actively studying (0-2 correct answers)

💪 Difficult

Words you've marked as challenging or got wrong multiple times

✅ Mastered

Words you've answered correctly 3+ times consecutively

How do words become "mastered"?
A word achieves "mastered" status when:
  • Consecutive Correct Answers: You answer correctly 3 times in a row across any learning mode
  • Manual Marking: You manually mark it as "learned" in Flashcard mode
  • Smart Review: You successfully review it multiple times over different days
Note: Getting a word wrong resets your consecutive correct count, but doesn't remove its mastered status if already achieved. The word will appear more frequently in Smart Review mode.

Learning Modes

What learning modes are available?
  • Flashcards (Free): Classic flip cards with spaced repetition
  • Quiz (Free, 1/day): Multiple choice questions testing definitions
  • Smart Review (Premium): AI-powered adaptive learning focusing on difficult words
  • Speed Challenge (Premium): Race against time to test quick recall
  • Matching Game (Premium): Connect words with their definitions
  • Synonym Sprint (Premium): Find synonyms in a word grid
How do I access the Learning Hub?
  1. Click the Bellek extension icon
  2. Select "Open Dashboard"
  3. Navigate to the "Learn" tab
  4. Choose a collection and learning mode

Premium Features

What's included in Bellek Premium?
Free Plan:
  • Save up to 50 words
  • 3 collections
  • Flashcard learning mode
  • 1 quiz per day
  • Import words from CSV
  • Basic progress tracking
  • Mobile access
Premium Plan adds:
  • Unlimited word saves
  • Unlimited collections
  • 4 additional learning modes (Smart Review, Speed Challenge, Matching Game, Synonym Sprint)
  • Unlimited daily quizzes
  • Export to CSV
  • Advanced analytics
How much does Premium cost?
Premium Pricing:
• Monthly: £2.99/month
• Yearly: £24.99/year (save £11!)
• 7-day free trial available

Mobile Access

Can I use Bellek on my phone?
Yes! While the Chrome extension works on desktop only, you can access your vocabulary on mobile:
  1. Set up mobile sync in your dashboard settings
  2. Access your personalized link on any mobile device
  3. Study with all learning modes (no word addition on mobile)
How do I set up mobile sync?
  1. Click "Sync" in your dashboard
  2. Enter your email address
  3. Copy your unique mobile link or scan the QR code
  4. Open the link on your mobile device
  5. Bookmark it for easy access
Important: Mobile access is read-only. You can study your words but cannot add new ones. Use the desktop extension to add words.

Collections & Organization

How do I create a new collection?
  1. Go to the Collections tab in your dashboard
  2. Click "Create Collection"
  3. Enter a name and optional description
  4. Choose a color theme
  5. Click "Create"
Can I import words from other apps?
Yes! Bellek supports CSV import:
  1. Prepare a CSV file with columns: word, definition, context (optional)
  2. Click "Import CSV" in the Collections tab
  3. Select your file
  4. Choose or create a collection for the imported words
Format example:
word,definition,context
ubiquitous,"present everywhere","Smartphones have become ubiquitous in modern society"

Troubleshooting

The popup doesn't appear when I double-click
  • Make sure Bellek is enabled in your extensions
  • Some websites block extensions - try on a different site
  • Refresh the page and try again
  • Check if you're in incognito mode (extensions may be disabled)
I can't save words - getting an error
Common solutions:
  • Check if you've reached the 50-word limit (Free plan)
  • Ensure you're logged into Chrome
  • Try disabling and re-enabling the extension
  • Clear your browser cache
The daily quiz limit isn't working properly
We're aware that the daily quiz limit reset (midnight) may not work consistently in some cases. As a temporary workaround:
  • Try clearing your browser cache
  • Make sure your system time is correct
  • Consider upgrading to Premium for unlimited quizzes
We're working on improving this feature.

Privacy & Data

Is my data private?
Yes! Your vocabulary data is:
  • Stored locally in your browser by default
  • Only synced to our secure cloud servers if you enable mobile sync
  • Never shared with third parties
  • Encrypted during transmission
  • Accessible only by you
Note: You can use Bellek without any account or email. Cloud sync is completely optional.
Can I export my data?
Yes! Premium users can export their entire vocabulary as CSV files:
  1. Go to Collections tab
  2. Click the export icon next to any collection
  3. Choose "Export All" to download everything

Contact & Support

How do I get help?
  • Contact Form: Use the contact form on our website
  • Response time: We aim to respond within 24-48 hours
Tip: Include as much detail as possible about your issue, including your browser version and any error messages.
How can I suggest new features?
We love hearing from users! Send feature requests through:
  • The contact form on our website
  • Include "Feature Request" in your message