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Bellek
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Refund & Cancellation Policy

Simple, Fair, Transparent

We strive to make your experience smooth and transparent. Here's how our payments, trials, and refunds work:

🧾 Payment & Subscription

  • All payments are securely processed via Stripe
  • Subscriptions will auto-renew at the end of each billing cycle unless cancelled
  • Prices are in USD: $3.99/month or $29.99/year

🎁 Free Trial

  • New users get a 7-day free trial of Premium features
  • No credit card required to start your trial
  • Trial converts to the free plan automatically unless you choose to upgrade
  • One free trial per user

💬 Refund Eligibility

We want you to be satisfied with your purchase. While we don't offer blanket refunds, we do review refund requests on a case-by-case basis. You may be eligible for a refund in the following situations:

  • You cancel within 12 hours of being charged after a renewal
  • You've experienced technical issues that prevented you from using premium features
  • You were charged but never gained access to premium
  • You've been inactive for an extended period (e.g. multiple months) and can show you didn't benefit from the subscription
  • You made an accidental purchase and notified us promptly
  • You were charged more than once for the same period
  • You believe your account was accessed or charged without your consent

If you believe your account was charged without your consent (e.g., stolen card, unauthorized use), please contact us immediately. We take fraud seriously and will investigate and issue a refund when appropriate.

📝 How to Request a Refund

  • All refund requests can be submitted via the contact form on our website
  • Please include your email address and details about your subscription
  • All requests are reviewed within 2–3 business days
  • Refunds are issued at our discretion based on the circumstances

🔓 Canceling Your Subscription

  • You can cancel your subscription at any time through your account dashboard
  • Upon cancellation, you'll retain access until the end of the current billing period
  • No further charges will be made after cancellation
  • Your saved words remain accessible (within free plan limits)

We're Here to Help

Having issues? Contact us before requesting a refund—we might be able to fix the problem!

Contact Support

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